Collective

starts

3/01/2017

Conclusion

7/01/2017

Principal Investigator

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Coord. DINÂMIA'CET-IUL

Teresa Amor

Partner Institutions:

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funding institution

Fundação para a Ciência e a Tecnologia

Research Group

Governance, Economy and Citizenry

Costumer Journey Maps

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presentation

Survey of the Customer journeys with analysis of case studies.

Outputs & resources

TEAM

D'C-IUL Team:

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External Team:

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KEYWORDS

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